The author reminisces about a day when she was out without her kids helping her boss with an ice cream booth on a hot day. Four boys come up to get ice cream and respond to her with polite use of “Ma’am”. Her children are toddlers and learning please and thank you but she hadn’t really thought of teaching them to say “ma’am” or “sir”. However, she is impressed with these boy’s manners even when their parents are not close by and decides to include these words in teaching her children good manners.
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